The World Health Organisation defines a respectful workplace as one that: “…encourages trust, responsibility, accountability, mutual respect, open communication and embraces the dignity and diversity of individuals” (more).
How can your company provide a respectful workplace culture?
- Respect and Trust.
Respect and trust are the cornerstones of any workplace relationship. Employees have the right to be treated with respect and dignity and trust that this will occur in their workplace relationships. When employees are not treated in this way, it is not only a breach of their human rights, it also affects on-the-job performance and motivation.
Commit to providing a respectful workplace environment for your employees that is fair, flexible, safe, and supportive.
- Zero Tolerance.
Ensure everyone understands that there is a zero tolerance policy on discrimination, bullying, and sexual harassment at your company. However, you must also ensure to provide a clear process for reporting an incident should one occur, and what the investigation and ruling process is like.
- Respect and Courtesy.
The best way to make respect and courtesy a part of the company culture is to model it yourself, and ensure all your management staff follow your lead. Greet all employees by name and take an interest in their personal lives. Show them courtesy by showing up to meetings on time, and making sure everyone gets to contribute to important discussions and planning. Promote company communications that highlight the importance of respect in the workplace, and emphasise the proper ways to behave.
If everyone treats each other with respect and courtesy, you will create a workplace that your staff are excited to come to every morning. They will want to do their best for you and make you proud.
- Work-Life Balance.
Recognise the need for ‘work-life balance’ with a holistic approach to work and non-work life. Having a family-friendly workplace is increasingly becoming a way to demonstrate that staff are valued and respected.
The State Services Commission is the main agency when it comes to setting the standard for how State enterprises should run, with guidelines such as the Government Expectations on Employment Relations in the State Sector (March, 2018) outlining how State enterprises must treat their employees in the above ways, and more. However, just because these guidelines only technically apply to State enterprises this does not mean they are not important guidelines which should and are able to be, introduced into your privately-run workplace. So, it is worth taking a look at the State Services Commission website – the easiest way to navigate their website for targeted information is to take a look at the links in the footer of the webpage.
If you have concerns with your workplace culture and need advice, contact the team at Working Wise today. We have many short courses that we can run in your business to help support your workplace environment.